Housing disputes.
Resolved with specialist insight.
ClearPoint is an independent housing dispute resolution institution, focused on practical, structured resolution before litigation escalates.
About the institute
Services
Specialist housing dispute resolution
Principles
Housing expertise. Independent processes.
Housing disputes often involve someone’s home, vulnerable individuals, urgent proceedings, Equality Act issues and continuing landlord–tenant relationships. Our processes are designed for that environment.
Process
A structured route to earlier housing resolution
Each referred matter follows a clear path: suitability review, specialist appointment where appropriate, focused information exchange, practical process management and a recorded outcome.
Why the institute
A specialist institution for housing disputes
Independent housing specialists and structured processes help parties assess, narrow and resolve suitable disputes without presenting ClearPoint as legal representation for either side.
The difference
Traditional Process
Many dispute processes become fragmented, paper-heavy and difficult for parties to track clearly.
Unclear procedural steps and responsibilities
Document exchange spread across multiple channels
Limited visibility over deadlines and directions
Manual records that are harder to audit
Technology used without a clear procedural framework
With the institute
We provide independent administration, secure workflows and clear procedures that support human-led resolution.
Structured administration from intake to outcome
Secure workspace for documents and submissions
Deadlines, directions and hearings kept visible
Audit trail across key procedural activity
AI-assisted organisation without replacing judgment
FAQs
Questions about housing dispute resolution
1. Submit a Mediation Request
What services are available?
Does AI decide disputes?
What makes the institute independent?
How does a matter begin?
Can representatives use the platform?
